ServiceTo reviews

I had scheduled an appointment for a wall-mounting job. The technician called before coming. Arrived on time. Completed the work, very professionally within 30 minutes. And at a very reasonable cost as compared to other handyman services.

I like many searched online to see who I would be able to get to conceal the wires for my television. Most places asked for pictures before they could provide a price. Whereas with ServiceTO, they were quick in response time, great value and service was performed literally the next day! The customer service I received was by far the best in comparison to alot of ‘service’ companies I’ve used before. Mesri was the gentleman that came to do the concealing. He called me prior to the appointment, showed up 1/2 hour early (very impressed), cleaned up – not leaving any mess behind. All in all, I would definitely recommend.

Everything from navigating the website to a customer service personal calling me promptly all the way to the technician that came to my home – Hamid was a great experience. Hamid was very professional, considerate and efficient. He also took all the COVID-related persuasions required. My TV looks great! I’d go with these guys again, to receive a professional AND reliable experience.I can’t tell you the trouble I have gone through to find someone to mount my TV. Using Kijiji was a nightmare, from people canceling on me last minute, to just being rude and unprofessional. I’m glad I stumbled upon SERVICETO.

Thank you for the quick tv wall mounting service! I was able to book an appointment and get it done within 24 hours, so I am very happy. I had a problem with the wall mount I purchased myself (because of a stud issue in my condo), but the installer was able to provide me with an alternative wall mount that would be suitable for me. Although it costed more than expected, I appreciate the convenience you provided me. Thank you!

Wasn’t sure what to expect. But, I was very pleased to know that they had someone available for same day service. Price as better than some of Maria was very helpful and polite. My installer Roshan and his assistant were very pleasent during their visit. Even took off their shoes. Would definitely recommend these guys!

I was able to book same-day service which was awesome, and everyone I dealt with at the company were very nice. Roshan installed my TV mount very quickly and did a great job. Glad I found them!

Fantastic experience! I needed a handyman for various jobs, such as light fixtures and switches replacement, shower head replacement, new door handles installation, etc. From the booking on line to the finish job, it was superb. Very professional and kind people. From now on my go-to resource for everything around the house!Thank you Roshan and his lady helper !

The handyman Daniel was very professional and did a wonderful job. He was very polite and responsive, and finished the job in a short amount of time, so that it ended up costing much less than the initial estimate. I was very pleased with the service I got from ServiceTO.

Plumbing & ElectricalThey were good, quick respond from Service To.and from the Plumber who was here until 11 pm one night, the Electrician came with an assistant they were both good and did a wonderful job, came Sat. and Sunday.Also Sarah at service To was very helpful in coordinating all the people involved to finish the job. Thank you Sarah.Emad

We were looking to have a television wall mounted and after talking to The Geek squad (Cost $400) we decided to shop around. We located Serviceto on the website and were a little reluctant but decided to give it a try due to the low price ($85) quoted on the web.The installer attended our home. Although he was a little late he called to inform us of the fact. Once here he was very friendly and appeared to know precisely what he was doing. He was efficient and knowledgeable. The cost for installation was in our opinion very reasonable (actually low). Very pleased with Serviceto and the technician Daniel!!

Germain was friendly and helpful.he knows what he was doing, and he did a very good job on the installation of our new range hood. We are very happy with his work. Definitely will hire him again for other work.

Andre was clean, knowledgeable and professional we would have him back to help us without hesitation. I am awaiting knee surgery and struggle to do small jobs around the house. I feel better knowing I can call on someone who I can trust to do the work I need done well.

Excellent customer service. I experienced some confusion between a company that I hired to mount a tv and the booking through ServiceTO and was accidentally double charged. Sent an email, and was immediately called back to figure it out. Received a full refund, no fuss.

Arash did an excellent job he came out to the house and did a professional job mounting the tv. He was on time professional yet kind i would definitely recommend serviceto to anyone and use their service. May Jesus bless your company.

Ciro replaced and installed the kitchen sink and faucet. He did an excellent job, though it was not easy to install the sink as our counter top was not in a great shape. Anyway he showed a lot of patience and eventually installed the kitchen sink.

My installer Jaafer, was just fantastic. I couldn’t be happier with his professionalism and care and time he took to complete my clothes dryer installation. 100% satisfied!!

The service technician was professional and abided by the covid protocols. He left the place tidy and did the job well, hiding the wires and ensuring that I was happy with the final product and service.

Very professional. Daniel was on time and was very patient with the TV and sound bar mounting.I would definitely use their services again in the future for other jobs.

Great job! I called for service in the morning my TV was mounted by 6pm Same Day! Great job Roshan! Thanks so much. Everything is perfect! Cheers!

Wow! Same day service and reasonable service prices. Shoutout to Cayley for being an awesome customer service representative and Haidar for providing fast, efficient and high quality service. Definitely recommended to hit up ServiceTo if you need any of their services!

ServiceTO did a very good job. It was done on schedule and the team of three respected the Covid-19 rules. I would use their service again should the opportunity present itself.

Roby provided an excellent service. His finishing was amazing. This guy knows a lot about TV mounting. I would highly recommend him to others.

Great service! Was fast and efficient. Walid was my installer for my Ring Doorbell and he was very courteous, friendly and knowledgeable. I would recommend them!

Great service! Had the 65” tv perfectly mounted in no time. I counted 4 mistakes I would have made doing it myself. Worth the money!

The guys were great and so nice! They didn’t need as long as they originally thought and kept under an hour! I’m so pleased with the work and will definitely use their services again!

Amir and Hamid were great and very professional in the service they provided. I would highly recommend them again. I would also give a big shout out to Cayley and rest of ServiceTo staff. Great service and professional . Thanks

Plumber knew his trade well and was thorough. Came with parts and ready to go. Friendly and prompt service

Very professional job – installed perfectly – respected our home – highly recommend serviceto.com – will use again and again – Thank you Roby

Delivery of groceries on same day. Also, they don’t require a pre-payment. Also was friendly and reasonable to deal with.

Danny arrived and was VERY helpful and friendly. I was happy to discover ServiceTo and will be using then in future.

Ayman was professional, patient, knowledgeable and was on time. I will definitely use this service again.

I needed to fix my kitchen island and I got several quotes, everyone gave me really expensive prices except serviceto highly recommended 👌

i would recommend ServiceTO to anyone that did great work and at a great rate. No complaints.

Handyman really helped me out in short time frame, would recommend this company!

Great service and creative solution to obstacles encountered. Quick and easy!

I believe i their productivity and ambitions.Good luck

Roby is just amazing! So professional!

So far so good, more work ahead!

Very happy with service quality and price

Clean and straightforward job, loved it.

Reposting this review i had some issues with the technician not coming on time, but I have to say serviceto did an amazing customer service the installation was good no complaints on that I will be coming back in the future.

There was a mix-up with the start times, so the team showed up later than expected. But they were a great team, got the work done the same day and were very friendly!

The work was great, money well spent, He was on time and complete the project within a reasonable time frame. Will use there service again in the future it needed.

I was moving houses and requested service to mount my TV at the new house. The TV was already on mount. As was the attached sound bar. The mount was also already set up for the tv. All that was needed for someone to put in four holes, screw in the mount and put up the TV. But they refused to put the already mounted sound bar or the wire cover since that was not the service i had requested. Instead i was told that id need to give an additional $75 for for this “additional request”. The work they did was good and quick. But at the end of it, it left a bad taste.

I had a technician come to mount my TV. He was professional and wore a mask, the installation was quick. However when plugged in my TV after he left, it was cracked. I called him back in and he confirmed it was cracked. I have been calling/emailing this organization for 10 days looking for a timeframe for them to replace my television and, while the people that answer the phone take a message, the manager is never in and they can’t give me an timeframe on the replacement. I really wanted to write a review about how this was an unfortunate accident and they were professional and prompt in their follow up but this is not the case.UPDATE: The company did contact me eventually and informed me the delay was due to an illness. The issue was resolved diplomatically and with professionalism (I paid 1/3 and the company paid 2/3 since no one could definitively prove who damaged the TV) and I was happy with the resolution.

Update: they called and offered a refund/discount in exchange for me deleting my review, so you really can’t trust their “average rating.”Original review:I used them for installing Google Ring and Google Nest and do not recommend this company. ServiceTO is basically a broker/uber type situation where they dispatch contractors to your house – the customer service/sales people don’t know enough about the services they offer to properly schedule the correct people or make things efficient. For example, the contractor couldn’t install my Ring on first visit because some part was needed. This could have been a qualifying question before someone is sent to minimize visits to my house to ask 1-3 questions about current set-up then the contractor would have been prepared properly. Second problem, when installing my Nest the contractor didn’t turn off my furnace before hand (step 1, literally, in the Nest manual) which blew a fuse and required us to go to Canadian Tire to get the piece. Brutal and took forever. Third, despite explicitly saying I wanted both these items installed somehow the sales person only heard about the Ring. The first person who showed up didn’t have skills to do both devices so then I had to schedule someone else to come in. Not a biggie, except they wouldn’t nail down a time after multiple calls (that I made) for this. Again, their sales/customer service team really needs to slow down, actually understand the project, and send the right person. I don’t want 2 people across multiple visits during a pandemic. The technicians were very professional and got the work done, but what a messy and frustrating experience.

Called for a dishwasher installation, they said it’s $99 for replacing the old dishwasher and installing a new one, and I said it’s completely new installation I need water line and drainage and electrical, they said ok it’s $99 for the setup and another $99 for the installation.A couple of hours later (fast service) I got a call from a plumber who came to my house and when he looked at it he was surprised that there is no electrical (scope of work is not communicated to contractors). He left and said I can’t do it.Then they called and said sorry we sent you someone who doesn’t have a electrical license now we will send you another contractor with a license. The contractor called and said I only do electrical can’t do plumbing and installation lol.Then they called again and said this job requires additional $150 to installs an electrical line to the dishwasher and we will send you two contractors 1- electrician $150 2- plumber and dishwasher installer $99 + $99. And I agreed to that after confirming that all the required parts are included in the price (calls are recorded, there is zero other documentation of the job).7:30pm, the two contractors came the electrician complained and said this job needs $450 to be done lol but after calls and hassle he got it done for the agreed amount, and the other plumber was a nice guy he only did half of the job I.e. water line and drain and didn’t install the dishwasher and left.The funny part is this company asked for the full amount although they didn’t deliver on the $99 dishwasher installation part, and keep on calling for full money.After all they agreed to deduct the $99 which is good but the whole experience was so bad and frustrating.In a nutshell, ServiceTo is a broker, a middleman, they just get an order online and send a random contractor to you and get 30% cut.Hope this helps.

I asked ‘serviceto’ to install Google NEST thermostat in my apartment, I did research and I warned them it maybe complex change, it may require voltage transformer and relay board, I was ignored. Technician showed up to early, first he was not able to find correct fuse to disable power in HVAC, he picked random ones, then he didn’t notice/test voltage on my HVAC thermostat, for the record, voltage is 120V not 24V required by NEST, he connected NEST to 120V anyway, device is dead. After trying for 2 hours, he had problems to install back original thermostat.Conclusion:Job is not done, $300 device is dead, I can not reach company on the phone or email. I strongly do not recommend their service, stay away, service is poor quality,, technician was incompetent, and simply not prepared.4 days later …Yesterday, intensive email exchange with company, in the one of them I was informed that I should feel happy they didn’t charge me, and this is all my fault because I let the technician in … my bad, I promise it will not happen again.I sent them basic electrical diagram, how to solve an issue, no charge.Today they are quiet.2021-01-20I am not a heat lover, so I didn’t noticed an issue earlier, original thermostat stopped working, the same one ‘reinstalled’ by serviceto.I got a message from the owner, he is happy that I bring my message to him, Sir, enjoy your happiness.

I reached out to have ServiceTO complete some work in our home. They quickly charged the $50 deposit and then never followed up to actually book the service. I reached out twice and asked for a refund, to which they eventually replied that they would have the refund processed (on December 15, 2020). I’ve reached out twice since that date to verify the legitimacy of this company and they’ve yet to respond or refund the deposit. I strongly advise people to exercise caution with this company as I continue to wait now almost three months later for a refund.

ServiceTo sent out a plumber named Siamak who did an awful job. He was not knowledgeable at all. As a matter of fact, he had to call another plumber to get information on how to put on a spout. In the end, it was done incorrectly and they never came back to fix it.Try another company for your projects. These people are not reliable at all and will not take responsibility for their mistakes.RUN!!

At this point, about 10 days after my Kitchen cabinet hinge was fixed , the cabinet has fallen and the problem remains. I paid for a service that was not completed. Very frustrated with the outcome. I would like you to fix for what I requested and paid.

Horrible Company. They came out to do rough plumbing on 2 showers that I have and the job was not done properly. I have been calling for them to come rectify the problem, but now they are avoiding my calls. I trusted this company to do my plumbing and in the end it was a nightmare. Now, I have to fine someone else to do the job that they did not do properly.