Last Updated: July 26, 2025

ServiceTo (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://serviceto.com, use our services, or otherwise interact with us.

1. Information We Collect

We collect the following types of personal and non-personal information:

a. Personal Information

When you book a service, contact us, or use our platform, we may collect:

  • Full name

  • Email address

  • Phone number

  • Service address

  • Service request details

  • Payment information (handled securely via third-party processors)

  • Communication logs and feedback

b. Technical & Usage Information

  • IP address

  • Browser type & device

  • Pages visited, time on site, and referring URLs

  • Cookies and session data

2. How We Use Your Information

We use the information to:

  • Process bookings and service requests

  • Communicate with you about your requests and orders

  • Improve our services and platform experience

  • Match you with the most appropriate service provider

  • Send transactional emails, updates, and promotions

  • Respond to inquiries, disputes, or support requests

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Verified service providers assigned to your request

  • Payment processors for secure transactions

  • Third-party tools (e.g. Google Analytics, email services) for platform performance

  • Law enforcement or legal bodies, when required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Session management and preferences

  • Website analytics (e.g., Google Analytics)

  • Targeted marketing (e.g., remarketing ads)

You can adjust your browser settings to disable cookies, but this may limit certain functionalities.

5. Data Retention

We retain your personal data only as long as necessary for:

  • Service fulfillment

  • Legal and tax obligations

  • Resolving disputes and enforcing agreements

You may request data deletion by emailing us at info@serviceto.com.

6. Data Security

We implement industry-standard security measures:

  • HTTPS encryption

  • Secure access to databases

  • Limited employee access to personal data

  • Regular platform security updates

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights (Canada / PIPEDA)

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access your personal information

  • Correct inaccuracies

  • Withdraw consent (where applicable)

  • File a complaint with the Office of the Privacy Commissioner of Canada

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy at any time. The revised version will be posted with a new “Last Updated” date. You are encouraged to review it periodically.

11. Contact Us

If you have any questions, concerns, or requests related to your privacy:

ServiceTo
1111 Flint Rd Unit 11, North York, ON M3J 3C7
📧 info@serviceto.com
📞 (437) 971‑1010